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Overview

Your Snapfish Address Book contains the email addresses of the friends and family you have shared photos with. You can add or remove an entry at any time. You can also create email groups to make sharing photos even faster.



Add a friend

To add a new entry to your address book, complete these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. On the address book page, click 'Add a friend.'
  4. Enter your friends' name, email address and shipping address.
  5. Click the 'Save address' button.
  6. If you want to continue to add new friends, click the 'Save and add another' button. To leave the page without adding a friend, click the 'Cancel' button.

Edit a friend

You can edit a friends' name and email address at any time by completing these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. Find your friends' listing in the address book, and click 'Edit' beneath it.
  4. Add or change the relevant information in the text fields.
  5. Click the 'Update information' button to save your updates.
  6. Note: Any updates you make to a friend's listing will also update their information in whichever email groups they are in.

Delete a friend

To remove a friends' contact information, complete these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. Find your friends' listing in the Address Book, and click 'Delete' beneath it.
  4. A small window will pop up. Click 'Delete address' to complete the deletion. (If you have changed your mind, click 'Cancel' to return to your address book without deleting the listing.)
  5. Note: Removing a friends' listing will automatically remove them from any groups to which they belong.

Import Outlook Address Book

If you use Microsoft Outlook or Outlook Express as your email program, and you have an Outlook Address Book, you can import this address book into your Snapfish account. To import your Outlook Address Book, follow these steps:

  1. Once you have selected an album to share, on the right-hand side of the 'Share your album' page you will see a box with the title 'Using Outlook?' and a link below that says 'Import your addresses'. Click on the link.
  2. You will see a pop-up window introducing Outlook Address Import. Click the 'Continue' button.
  3. Snapfish uses a special tool, called an 'ActiveX Contol', to import your addresses. In order to import your addresses, you must download the tool. You will see a 'Security Warning' window asking whether you would like to complete the download. Click 'yes'. (It's safe and takes only a moment.)
  4. Next, we will scan your computer to find your Outlook Address Book.
  5. Once we have found your address book, you will see a window with a list of check boxes. These are the fields of the address book that we will import. We automatically import your contacts' names, email addresses and shipping address. When you have made your selections, click 'Continue'.
  6. We will begin to import your addresses. Before the process is complete, you will see a window showing all of the addresses that will be imported. If you would like to remove any, you can uncheck them in that window.
  7. When you are satisfied with the address list, click 'Add addresses'. You will see a confirmation when the import is complete.

Create an email group

If you often share photos with the same people, you can create an email group to save time. When you share photos with a group, you address the message to the group, rather than typing (or selecting) all of the individual email addresses.

To create a new email group in your address book, complete these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. On the next page, click the 'Create a group' button.
  4. Enter the name of the email group along with the email addresses of the friends you want to include in the group.
  5. You can type in each email address, cut and paste a list of email addresses from another program (such as Word or Excel), or add addresses from your Snapfish Address Book by clicking the 'Address Book' icon.
  6. Separate each address with a comma or line break.
  7. When you have finished, click the 'Save group' button.

Tip: If you enter a friends' email address for the first time as a group member, we will automatically create an individual listing for them in your address book as well.


Edit an email group

To edit an email group, complete these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. Find the group listing and click the 'Edit' link beneath it.
  4. You can change the group name or add/remove members' email addresses from the text boxes.
  5. To remove an email address, highlight it and press 'Delete' on your keyboard.
  6. Note: Removing a friend from a group will not delete their individual listing in your address book.
  7. To add email addresses, type them in, cut and paste them from another application (such as Word or Excel), or add addresses from your Snapfish Address Book by clicking the 'Address Book' icon.
  8. When you have finished making changes, click the 'Save changes' button.

Delete an email group

To delete an email group, complete these steps:

  1. To access your address book, click the 'Your account' link at the top of most pages.
  2. On your account page, click 'Address Book'.
  3. Find the group listing and click the 'Delete' link beneath it.
  4. A small window will pop up. Click 'Delete group' to delete or 'Cancel' to return to your address book without deleting the group.
  5. Note: Removing a group will not remove the group members' individual listings from your address book.


Still have questions?

If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.
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